Emergency contacts can only be contacted in when an applicant needs to travel urgently in connection with death or serious sickness of a family member in India. The need for travel on any other ground is not an emergency and applicants are advised to submit their applications at least 4 days prior to date of travel.
It has been noticed that most of the telephone calls received on the emergency contact numbers given below are made for non-emergency purposes, e.g., mostly for making a general enquiry or to know the status of one's application for passport, visa, etc. These non-emergency calls are also received at exceedingly odd hours, such as midnight, 2 am etc.
In order to ensure that these numbers are only used for emergency calls, the person making the request for an emergency service should first send a brief SMS outlining the emergency situation he/she is in and the service required. The person would be contacted shortly thereafter by the emergency officer to address the issue.
Phone calls to the emergency numbers will not be responded to unless preceded by a SMS or a voice mail.
Embassy of India, Dakar